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Privacy Policy

This privacy policy applies to any portion of the Complementos by Ericka web site, including the shopping cart. This policy does not apply to any social media sites accessed from this web site that are related to Complementos by Ericka.

We Care About Your Privacy

We want you to be happy and comfortable shopping with us. We do not require any personal information to enter our web site. All information gathered on this web site is on a voluntary basis. We do not sell, rent or trade your personal information with anyone. When personal information about you is received or collected, we use the information to create profiles, to process orders and to provide a more personalized shopping experience. If you choose to process orders or request information from us, we ask you to provide personal information. The only third parties involved are our service providers and they do not share any information.

Personal information you provide to us while creating or updating an account and at checkout (for example: name, address, telephone number, email address, billing address, shipping address and credit card information) is stored in private files on a secure web server. We also use cookies* to save product and purchase information from the pages you access or visit so that your shopping cart can be saved each time you visit.

*Cookies are information that is automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.

Secure Shopping Cart:

Orders placed on our site are encrypted using SSL technology*, so be assured that your transactions are protected. In order for SSL security to work, you must use an SSL enabled browser. Most browsers support SSL. If at any point during the checkout process you see http:// instead of https:// just type in the missing "s" in the address and it will direct itself to our secure server. If you still have any concerns about ordering electronically, feel free to call 518-301-3561 and place your order over the phone.

*Secure Socket Layer (SSL) is a technology used by online sites to provide secure online transactions.

*Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will NEVER ask for sensitive information via email.

Policy Changes: may periodically update this privacy & security policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The privacy & security policy only addresses the use and disclosure of information we collect from you on our website.